Return & Refund Policy

Return & Refund Policy – Shupixa

Your satisfaction is our priority. If you’re not satisfied with your purchase, we’re here to help.

Return Eligibility:

• You can request a return within 14 days of receiving your order.

• Items must be unused, in original packaging, and in resellable condition.

Non-Returnable Items:

• Sale items (if marked “final sale”)

• Personal care items (e.g., cosmetics, skincare)

How to Request a Return:

1. Email us at shupixa@gmail.com with your order number and reason for return.

2. We will provide instructions for returning the item.

3. You are responsible for return shipping costs.

Refunds:

• Once we receive and inspect your return, we will issue a refund to your original payment method.

• Refunds are processed within 7 business days after approval.

Damaged or Wrong Items:

If your item arrives damaged or incorrect, email us within 48 hours of delivery. We will send a replacement or refund.